The COVID-19 pandemic introduced unprecedented change and disruption in 2020 for the manufacturing industry. In this video, Microsoft’s Çağlayan Arkan and special guest Enno de Boer from McKinsey & Co. look back on this unprecedented year and offer predictions for 2021. Understand the four durable shifts that need to be top-of-mind for the industry, learn what other leaders are doing to drive success and business resiliency, and gain new strategies to accelerate transformation and innovation in 2021.